PRIVACY POLICY

Updated April 15, 2026

At Triforce Plumbing LLC, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, use our plumbing services, or communicate with us via text message.

1. Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, service address, phone number, and email address.
Service History: Details about plumbing issues, past repairs, and invoices.
Communication Data: Any information provided via email, contact forms, or text messages.

2. How We Use Your Information

We use the collected information to:

Schedule and confirm plumbing appointments.
Provide customer support and follow up on completed work.
Send invoices and process payments through our secure third-party partners.
Send service updates, reminders, and occasional promotional offers.

3. Text Messaging (SMS) Communication

By providing your phone number, you consent to receive text messages from Triforce Plumbing LLC.

Purpose: We use SMS for appointment reminders, arrival notifications, and billing updates.
Frequency: Message frequency varies based on your service needs.
Opt-Out: You can opt-out of text communications at any time by replying "STOP" to any message.
Help: Reply "HELP" for more information or contact us at (541) 667-0665

4. Data Sharing and Third Parties

We do not sell, rent, or lease your personal information to third parties. We only share data with trusted service providers to run our business, such as:

Field Service Management (Jobber): To manage scheduling and client records.
Payment Processors: To securely handle credit card transactions.
Messaging Carriers: As required to deliver SMS communications.

Important for TCR Approval: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or destruction. We limit access to your data only to employees and contractors who need it to perform their job duties.

6. Your Rights

Depending on your location, you may have the right to:

Request a copy of the data we hold about you.
Request that we correct or delete your personal information.
Withdraw consent for marketing communications.

7. Contact Us

If you have questions regarding this policy or wish to exercise your rights, please contact us at:

Triforce Plumbing LLC

P.O. Box 283, Albany, OR 97321

(541) 215-4403 | (541) 667-0665

admin@triforceplumbing.com